Services

Customer Service

Ensuring that the needs of your customers are being addressed

Providing help to your customers with fast response times
Communicating courteously with customers by telephone or email
Investigating and solving customers’ problems
Handling customer complaints
Continuously suggest improvements for the customer experience

Administrative services

Appointment scheduling
Calendar management
Email marketing

Concierge Services

Gift buying
Travel reservations
Reminders service
Personal appointment scheduling

Virtual events

Teleseminars
Webinars
Event planning
- Scheduling speaking engagements
- Scheduling guest speakers

Research

Online research
Vendor search and comparison
Fact checking

Data Entry

Contact management
Information consolidation
Surveys

Editing and proofreading

Newsletters
Presentations
Blog posts
Reports
Important emails

Website Support

Plugin & theme updates
Backups
FTP
Basic SEO
Graphic optimization
Post scheduling
Integrating shopping carts/website/email marketing
Membership sites

Social Media Coordinating

Scheduling content
Comment monitoring
Bots
Analytic reports

Video

Video Editing & Production

Tools

Microsoft Office: Word, Excel, Outlook, PowerPoint
Adobe Creative: Photoshop, InDesign
Online courses: Ruzuku, Kajabi, Teachable, Thinkific, etc.