Services
Customer Service
Ensuring that the needs of your customers are being addressed
- Providing help to your customers with fast response times
- Communicating courteously with customers by telephone or email
- Investigating and solving customers’ problems
- Handling customer complaints
- Continuously suggest improvements for the customer experience
Administrative services
- Appointment scheduling
- Calendar management
- Email marketing
Concierge Services
- Gift buying
- Travel reservations
- Reminders service
- Personal appointment scheduling
Virtual events
- Teleseminars
- Webinars
- Event planning
- Scheduling speaking engagements
- Scheduling guest speakers
Research
- Online research
- Vendor search and comparison
- Fact checking
Data Entry
- Contact management
- Information consolidation
- Surveys
Editing and proofreading
- Newsletters
- Presentations
- Blog posts
- Reports
- Important emails
Website Support
- Plugin & theme updates
- Backups
- FTP
- Basic SEO
- Graphic optimization
- Post scheduling
- Integrating shopping carts/website/email marketing
- Membership sites
Social Media Coordinating
- Scheduling content
- Comment monitoring
- Bots
- Analytic reports
Video
- Video Editing & Production
Tools
- Microsoft Office: Word, Excel, Outlook, PowerPoint
- Adobe Creative: Photoshop, InDesign
- Online courses: Ruzuku, Kajabi, Teachable, Thinkific, etc.
