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CAVA-Testimonial

services

Customer Service

Ensuring that the needs of your customers are being addressed
  • Providing help to your customers with fast response times
  • Communicating courteously with customers by telephone or email
  • Investigating and solving customers’ problems
  • Handling customer complaints
  • Continuously suggest improvements for the customer experience

Administrative services

  • Appointment scheduling
  • Calendar management
  • Email marketing

Concierge Services

  • Gift buying
  • Travel reservations
  • Reminders service
  • Personal appointment scheduling

Virtual events

  • Teleseminars
  • Webinars
  • Event planning
    • Scheduling speaking engagements
    • Scheduling guest speakers

Research

  • Online research
  • Vendor search and comparison
  • Fact checking

Data Entry

  • Contact management
  • Information consolidation
  • Surveys

Editing and proofreading

  • Newsletters
  • Presentations
  • Blog posts
  • Reports
  • Important emails

Website Support

  • Plugin & theme updates
  • Backups
  • FTP
  • Basic SEO
  • Graphic optimization
  • Post scheduling
  • Integrating shopping carts/website/email marketing
  • Membership sites

Social Media Coordinating

  • Scheduling content
  • Comment monitoring
  • Bots
  • Analytic reports

Tools

  • Microsoft Office: Word, Excel, Outlook, PowerPoint
  • Adobe Creative: Photoshop, InDesign
  • Online courses: Ruzuku, Kajabi, Teachable, Thinkific, etc.