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Customer Service

Ensuring that the needs of your customers are being addressed
  • Providing help to your customers with fast response times
  • Communicating courteously with customers by telephone or email
  • Investigating and solving customers’ problems
  • Handling customer complaints
  • Continuously suggest improvements for the customer experience

Administrative services

  • Appointment scheduling
  • Calendar management

Concierge Services

  • Gift buying
  • Travel reservations
  • Reminders service
  • Personal appointment scheduling
  • Virtual events

    • Teleseminars
    • Webinars
    • Event planning
      • Scheduling speaking engagements
      • Scheduling guest speakers


  • Online research
  • Vendor search and comparison
  • Fact checking

Data Entry

  • Contact management
  • Information consolidation
  • Surveys

Editing and proofreading

  • Newsletters
  • Presentations
  • Blog posts
  • Reports
  • Important emails


  • Microsoft Office: Word, Excel, Outlook, PowerPoint
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